Privacy Policy

Last updated: October 6, 2026

This Privacy Policy explains what information Alex Winston, publishing as Poetry by Alexx (“we,” “us,” or “our”), collects when you visit poetrybyalexx.com or buy a book from this site, how we use it, and the choices you have. By using the site, you agree to this policy.

Information we collect

When you place an order: your name, email address, billing and shipping address, phone number (if you provide one), the items you ordered, and any note or dedication name you add to the order.

When you contact us or subscribe: your name and email address, and the content of your message. If you subscribe to updates, we use your email to send you news about new poems and books.

Automatically: basic technical information such as your IP address, browser type, device, and the pages you visit, collected through cookies and similar technologies.

We do not see or store your full card number. Card details are entered directly into our payment processor’s secure form.

How we use your information

  • To process payments and fulfill your order (printing, packing, and shipping).
  • To send order confirmations, shipping updates, and replies to your questions.
  • To send newsletters or updates, only if you subscribed. You can unsubscribe at any time.
  • To keep the site secure, prevent fraud, and fix problems.
  • To meet legal, tax, and accounting requirements.

We do not sell your personal information.

Who we share it with

We share only what is needed to run the store, with these kinds of providers:

  • Stripe processes payments. Stripe collects and handles your payment details under its own privacy policy (stripe.com/privacy).
  • Lulu prints and ships standard copies. Lulu receives your name, shipping address, and order details so it can deliver your book, and handles them under its own privacy policy.
  • Signed and dedicated copies are personally autographed and shipped by Alex, so your name, shipping address, and any dedication name are used by Alex directly for that purpose.
  • Hosting, email delivery, and site tools that help us run and secure this website and send our emails.
  • Legal and safety: authorities or other parties when required by law, or to protect our rights and prevent fraud.

Cookies

This site uses cookies. Necessary cookies keep the shopping cart, checkout, and security features working. Other cookies, such as those for analytics or functionality, are used only according to your choices in the cookie banner. You can change your choice at any time using the cookie settings button on the site, or by adjusting your browser settings. Blocking some cookies may stop parts of the site, such as checkout, from working properly.

How long we keep your information

We keep order records for as long as needed to complete your order, handle returns and support, and meet tax and legal requirements. Newsletter emails are kept until you unsubscribe. After that, we delete or anonymize the information when we no longer need it.

Your choices and rights

You can ask us to show you the personal information we hold about you, correct it, or delete it, and you can ask us to stop sending marketing emails. Depending on where you live (for example, California or the European Economic Area and the UK), you may have additional rights under local law. To make a request, email us at the address below. We may need to confirm your identity first, and we will reply within the time required by law.

Every marketing email includes an unsubscribe link.

Security

We use reasonable measures to protect your information, including secure (HTTPS) connections and trusted payment and printing partners. No website or service is completely secure, so we cannot guarantee absolute security.

Children

This site is not directed at children under 13, and we do not knowingly collect personal information from them. If you believe a child has given us personal information, please contact us and we will delete it.

International visitors

We are based in the United States, and our providers may process information in the United States and other countries. By using the site or placing an order, you understand your information may be transferred to and processed in these locations.

Links to other sites

Our site links to social platforms such as Instagram, TikTok, and Linktree. We are not responsible for the privacy practices of those sites, so please read their policies.

Changes to this policy

We may update this policy from time to time. The “Last updated” date at the top shows when it was last changed. Continued use of the site after an update means you accept the new version.

Contact us

Questions or requests about your privacy? Email hello@poetrybyalexx.com.

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